B. Information We Collect
C. Our Use and Disclosure of Information
D. Information Security
E. Accessing and Changing Your Information
F. Contacting Us
Tulloch Consulting Group takes the privacy of your personal
information very seriously and will use your information only in
rent your personally identifiable information or a list of our customers
to third parties. However, as described in more detail in Part C below,
there are limited circumstances in which some of your information will
be shared with third parties, under strict restrictions, so it is
applies to all services that are hosted on the Tulloch Consulting Group
website, whether the services are offered by Tulloch Consulting Group,
or by its subsidiaries.
Notification of Changes
Tulloch Consulting Group and other pages on the Tulloch Consulting Group website include links to third party websites. These sites are governed by their own privacy statements, and Tulloch Consulting Group is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third party websites should review the privacy statement of these sites before providing them with personally identifiable information.
A Special Note About Children. Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service.
B. Information We Collect
To open a Tulloch Consulting Group account, you must provide your name, address, phone number, and e-mail address.
If you choose to register or apply for certain optional features or products offered through Tulloch Consulting Group websites, such as listing your business with Tulloch Consulting Group, you will be required to provide additional information to establish that you qualify for such features or products.
Information About You From Third Parties
In order to protect all our customers against potential fraud, we verify with third parties the information you provide. In the course of such verification, we receive personally identifiable information about you from such services.
If we cannot verify the information that you provide, we ask you to send us additional information by fax (such as your drivers' license linking you to the applicable address), or to answer additional questions online to help verify your information.
Website Traffic Information
Because of the way that World Wide Web communication standards work, when you arrive at or leave the Tulloch Consulting Group website, we automatically receive the Web address of the site that you came from or are going to. We also collect information on which pages of our website you visit while you are on the Tulloch Consulting Group site, the type of browser you use and the times you access our website. We use this information to try to understand our customers' preferences better and to manage the load on our servers, so as to improve our service and your experience with Tulloch Consulting Group. We do not track the websites that you visit before or after you leave the Tulloch Consulting Group site.
Our Use of "Cookies"
"Cookies" are small files of data that reside on your computer and allow us to recognize you as a Tulloch Consulting Group customer if you return to the Tulloch Consulting Group site using the same computer and browser. We send a "session cookie" to your computer if and when you log in to your Tulloch Consulting Group account by entering your e-mail address and password. These cookies allow us to recognize you if you visit multiple pages in our site during the same session, so that you don't need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect.
We also use longer-lasting cookies to display your e-mail address on our sign-in form, so that you don't have to retype the e-mail address each time when you log in to your Tulloch Consulting Group account. Our cookie files are encoded so that your e-mail address and other information can only be interpreted by Tulloch Consulting Group. We may, however, share cookie information regarding whether or not a certain user is already registered with Tulloch Consulting Group with certain merchants with whom we have an official co-marketing relationship.
Customer Service Correspondence
If you send us correspondence, including e-mails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from Tulloch Consulting Group to you. We retain these records in order to measure and improve our customer service and to investigate potential fraud and violations of our User Agreement. We may over time, delete these records if permitted by law.
Questionnaires, Surveys and Profile Data
From time to time, we offer optional questionnaires and surveys to our users for such purposes as collecting demographic information or assessing users' interests and needs. The use of the information collected will be explained in detail in the survey itself. If we collect personally identifiable information from our users in these questionnaires and surveys, the users will be given notice of how the information will be used prior to their participation in the survey or questionnaire.
C. Our Use and Disclosure of Information
We collect, store and process your personal information on servers located in Canada.
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customised experience. You agree that we may use your personal information to:
provide the services and customer support you request;
resolve disputes, collect fees, and troubleshoot problems;
prevent potentially prohibited or illegal activities, and enforce our User Agreement;
customise, measure, and improve our services and the content and layout of our website;
tell you about targeted marketing, service updates, and promotional offers based on your communication preferences;
compare information for accuracy, and verify it with third parties.
If you are buying goods or services and pay through Tulloch Consulting Group, we may provide the seller with the shipping address for the goods. The seller is not allowed to use this information to market their services to you unless you have agreed to it.
Disclosure to Third Parties Other Than Tulloch Consulting Group Customers
Tulloch Consulting Group will not sell or rent any of your personally identifiable information to third parties. Tulloch Consulting Group will not share any of your personally identifiable information with third parties except in the limited circumstances described below, or with your express permission (and with other Tulloch Consulting Group customers as described above). These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared.
We disclose information in response to a subpoena, warrant, court
order, levy, attachment, order of a court-appointed receiver or other
comparable legal process, including subpoenas from private parties in a
civil action. As Tulloch Consulting Group may outsource some of its
functions, including data storage and processing, to related entities or
service providers in foreign jurisdictions those related entities or
service providers may be required to disclose your personal information
pursuant to a subpoena or other legal process which originates in that
We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).
We share your information with our parent companies, affiliates, subsidiaries and joint ventures to help coordinate the services we provide to you, enforce our terms and conditions, and promote trust and safety.
Our Contacts with Tulloch Consulting Group Customers
We communicate with users on a regular basis via e-mail to provide requested services, and we also communicate by phone to resolve customer complaints or investigate suspicious transactions. Generally, users cannot opt out of these communications, but they will be primarily informational in nature rather than promotional.
In connection with independent audits of our financial statements and operations, the auditors may seek to contact a sample of our customers to confirm that our records are accurate. However, these auditors cannot use personally identifiable information for any secondary purposes.
Internet Address Information
We use IP addresses, browser types and access times to analyze trends, administer the site, improve site performance and gather broad demographic information for aggregate use.
Your Use of Information and Our Services
In order to facilitate the transactions between Tulloch Consulting Group members, our service allows you limited access other users' contact or shipping information. As a seller you may have access to the User ID, email address and other contact or shipping information of the purchaser, and as a purchaser you may have access to the User ID, email address and other contact information of the seller.
By entering into our User Agreement, you agree that, with respect to other users' personally identifiable information that you obtain through the site or through a Tulloch Consulting Group-related communication or Tulloch Consulting Group-facilitated transaction, you will only use this information for: (a) Tulloch Consulting Group-related communications that are not unsolicited commercial messages, (b) using services offered through Tulloch Consulting Group (e.g. insurance, shipping and fraud complaints), and (c) any other purpose that such user expressly agrees to after adequate disclosure of the purpose(s).
Tulloch Consulting Group does not tolerate spam. Therefore, without limiting the foregoing, you may not add a Tulloch Consulting Group user to your mail list (email or physical mail) without their express consent after adequate disclosure, even if said user has previously made a purchase from you. We strictly enforce our Anti-Spam Policy! To report related spam to Tulloch Consulting Group, please contact us.
D. Information Security
Tulloch Consulting Group is committed to handling your customer information with high standards of information security. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorise access to personal information only to employees who need to know that information in order to fulfill their job responsibilities.
The security of your Tulloch Consulting Group account also relies on your protection of your Tulloch Consulting Group password. You may not share your Tulloch Consulting Group password with anyone. If you do share your Tulloch Consulting Group password with a third party for any reason, including because the third party has promised to provide you additional services such as account aggregation, the third party will have access to your account and your personal information, and you may be responsible for actions taken using your password.
E. Contacting Us
If you have any questions about this privacy statement, Tulloch Consulting Group’s information practices, or your dealings with Tulloch Consulting Group, you can contact us at 1-800-797-2997.