Privacy Privacy Policy for Tulloch Consulting Group
This Privacy Policy applies to Canada.
The Privacy Policy below governs your Tulloch Consulting Group account and any information you provide on this site.
A. Overview
B. Information We Collect
C. Our Use and Disclosure of Information
D. Information Security
E. Accessing and Changing Your Information
F. Contacting Us
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A. Overview
In order to operate the Tulloch Consulting Group service and to reduce
the risk of fraud, Tulloch Consulting Group ("Tulloch Consulting Group"
or "we") must ask you to provide us information about yourself. This
Privacy Policy describes the information we collect and how we use that
information.
Tulloch Consulting Group takes the privacy of your personal
information very seriously and will use your information only in
accordance with the terms of this Privacy Policy. We will not sell or
rent your personally identifiable information or a list of our customers
to third parties. However, as described in more detail in Part C below,
there are limited circumstances in which some of your information will
be shared with third parties, under strict restrictions, so it is
important for you to review this Privacy Policy. This Privacy Policy
applies to all services that are hosted on the Tulloch Consulting Group
website, whether the services are offered by Tulloch Consulting Group,
or by its subsidiaries.
If you have questions or concerns regarding this Privacy Policy, you
should first contact Tulloch Consulting Group using this form.
By accepting the Privacy Policy and User Agreement in registration, you expressly consent to our use and disclosure of your personal information in the manner described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the Tulloch Consulting Group User Agreement. This Privacy Policy will take effect on March 1, 2008. This Privacy Policy was last updated on March 1 , 2008.
Please note that your personal information will be stored and processed on our computers in Canada. The laws on holding personal data in Canada may be more or less stringent than the laws of your country but Tulloch Consulting Group will hold and transmit your personal information in a safe, confidential and secure environment. If you object to your personal information being transferred or used as described in this Privacy Policy, please do not register for the Tulloch Consulting Group service.
Notification of Changes
This policy may be revised over time as new features are added
to the Tulloch Consulting Group service or as we incorporate suggestions
from our customers. We may amend this Privacy Policy at any time by
posting a revised version on our website. The revised version will be
effective at the time we post it. In addition, if we make a material
change to this Privacy Policy, we will provide you with at least 30
days' prior notice of such a change by posting notice on the "Policy
Updates" page of our website(s). After this 30 days notice, you will be
considered as having expressly consented to all amendments to the
Privacy Policy. If you disagree with the terms of this Privacy Policy,
you may close your account at any time.
As stated above, we will post the amended Privacy Policy prominently on our website so that you can always review what information we gather, how we might use that information, and whether we will disclose it to anyone. Please check the Tulloch Consulting Group website at www.tulloch.ca at any time for the most current version of our Privacy Policy.
Tulloch Consulting Group and other pages on the Tulloch Consulting Group website include links to third party websites. These sites are governed by their own privacy statements, and Tulloch Consulting Group is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third party websites should review the privacy statement of these sites before providing them with personally identifiable information.
A Special Note About Children. Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service.
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B. Information We Collect
Required Information
To open a Tulloch Consulting Group account, you must provide your name, address, phone number, and e-mail address.
If you choose to register or apply for certain optional features or products offered through Tulloch Consulting Group websites, such as listing your business with Tulloch Consulting Group, you will be required to provide additional information to establish that you qualify for such features or products.
Information About You From Third Parties
In order to protect all our customers against potential fraud,
we verify with third parties the information you provide. In the course
of such verification, we receive personally identifiable information
about you from such services.
Additional Verification
If we cannot verify the information that you provide, we ask
you to send us additional information by fax (such as your drivers'
license linking you to the applicable address), or to answer additional
questions online to help verify your information.
Website Traffic Information
Because of the way that World Wide Web communication standards work,
when you arrive at or leave the Tulloch Consulting Group website, we
automatically receive the Web address of the site that you came from or
are going to. We also collect information on which pages of our website
you visit while you are on the Tulloch Consulting Group site, the type
of browser you use and the times you access our website. We use this
information to try to understand our customers' preferences better and
to manage the load on our servers, so as to improve our service and your
experience with Tulloch Consulting Group. We do not track the websites
that you visit before or after you leave the Tulloch Consulting Group
site.
Our Use of "Cookies"
"Cookies" are small files of data that reside on your computer and allow
us to recognize you as a Tulloch Consulting Group customer if you
return to the Tulloch Consulting Group site using the same computer and
browser. We send a "session cookie" to your computer if and when you log
in to your Tulloch Consulting Group account by entering your e-mail
address and password. These cookies allow us to recognize you if you
visit multiple pages in our site during the same session, so that you
don't need to re-enter your password multiple times. Once you log out or
close your browser, these session cookies expire and no longer have any
effect.
We also use longer-lasting cookies to display your e-mail address on our sign-in form, so that you don't have to retype the e-mail address each time when you log in to your Tulloch Consulting Group account. Our cookie files are encoded so that your e-mail address and other information can only be interpreted by Tulloch Consulting Group. We may, however, share cookie information regarding whether or not a certain user is already registered with Tulloch Consulting Group with certain merchants with whom we have an official co-marketing relationship.
Customer Service Correspondence
If you send us correspondence, including e-mails and faxes, we
retain such information in the records of your account. We will also
retain customer service correspondence and other correspondence
from Tulloch Consulting Group to you. We retain these records in order
to measure and improve our customer service and to investigate potential
fraud and violations of our User Agreement. We may over time, delete
these records if permitted by law.
Questionnaires, Surveys and Profile Data
From time to time, we offer optional questionnaires and surveys
to our users for such purposes as collecting demographic information or
assessing users' interests and needs. The use of the information
collected will be explained in detail in the survey itself. If we
collect personally identifiable information from our users in these
questionnaires and surveys, the users will be given notice of how the
information will be used prior to their participation in the survey or
questionnaire.
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C. Our Use and Disclosure of Information
Internal Uses
We collect, store and process your personal information on servers located in Canada.
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customised experience. You agree that we may use your personal information to:
provide the services and customer support you request;
resolve disputes, collect fees, and troubleshoot problems;
prevent potentially prohibited or illegal activities, and enforce our User Agreement;
customise, measure, and improve our services and the content and layout of our website;
tell you about targeted marketing, service updates, and promotional offers based on your communication preferences;
compare information for accuracy, and verify it with third parties.
If you are buying goods or services and pay through Tulloch Consulting Group, we may provide the seller with the shipping address for the goods. The seller is not allowed to use this information to market their services to you unless you have agreed to it.
Disclosure to Third Parties Other Than Tulloch Consulting Group Customers
Tulloch Consulting Group will not sell or rent any of your
personally identifiable information to third parties. Tulloch Consulting
Group will not share any of your personally identifiable information
with third parties except in the limited circumstances described below,
or with your express permission (and with other Tulloch Consulting Group
customers as described above). These third parties are limited by law
or by contract from using the information for secondary purposes beyond
the purposes for which the information is shared.
We disclose information in response to a subpoena, warrant, court
order, levy, attachment, order of a court-appointed receiver or other
comparable legal process, including subpoenas from private parties in a
civil action. As Tulloch Consulting Group may outsource some of its
functions, including data storage and processing, to related entities or
service providers in foreign jurisdictions those related entities or
service providers may be required to disclose your personal information
pursuant to a subpoena or other legal process which originates in that
foreign jurisdiction.
We disclose information to your agent or legal representative (such as
the holder of a power of attorney that you grant, or a guardian
appointed for you).
As with any other business, it is possible that Tulloch Consulting Group in the future could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by Tulloch Consulting Group, including customer account information, but would continue to be bound by this Privacy Policy unless and until it is amended as described in Section A above.
We share your information with our parent companies, affiliates, subsidiaries and joint ventures to help coordinate the services we provide to you, enforce our terms and conditions, and promote trust and safety.
Our Contacts with Tulloch Consulting Group Customers
We communicate with users on a regular basis via e-mail to
provide requested services, and we also communicate by phone to resolve
customer complaints or investigate suspicious transactions. Generally,
users cannot opt out of these communications, but they will be primarily
informational in nature rather than promotional.
In connection with independent audits of our financial statements and operations, the auditors may seek to contact a sample of our customers to confirm that our records are accurate. However, these auditors cannot use personally identifiable information for any secondary purposes.
Internet Address Information
We use IP addresses, browser types and access times to analyze trends,
administer the site, improve site performance and gather broad
demographic information for aggregate use.
Your Use of Information and Our Services
In order to facilitate the transactions between Tulloch
Consulting Group members, our service allows you limited access other
users' contact or shipping information. As a seller you may have access
to the User ID, email address and other contact or shipping information
of the purchaser, and as a purchaser you may have access to the User ID,
email address and other contact information of the seller.
By entering into our User Agreement, you agree that, with respect to other users' personally identifiable information that you obtain through the site or through a Tulloch Consulting Group-related communication or Tulloch Consulting Group-facilitated transaction, you will only use this information for: (a) Tulloch Consulting Group-related communications that are not unsolicited commercial messages, (b) using services offered through Tulloch Consulting Group (e.g. insurance, shipping and fraud complaints), and (c) any other purpose that such user expressly agrees to after adequate disclosure of the purpose(s).
Tulloch Consulting Group does not tolerate spam. Therefore, without limiting the foregoing, you may not add a Tulloch Consulting Group user to your mail list (email or physical mail) without their express consent after adequate disclosure, even if said user has previously made a purchase from you. We strictly enforce our Anti-Spam Policy! To report related spam to Tulloch Consulting Group, please contact us.
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D. Information Security
Information Security
Tulloch Consulting Group is committed to handling your customer
information with high standards of information security. We use computer
safeguards such as firewalls and data encryption, we enforce physical
access controls to our buildings and files, and we authorise access to
personal information only to employees who need to know that information
in order to fulfill their job responsibilities.
The security of your Tulloch Consulting Group account also relies on your protection of your Tulloch Consulting Group password. You may not share your Tulloch Consulting Group password with anyone. If you do share your Tulloch Consulting Group password with a third party for any reason, including because the third party has promised to provide you additional services such as account aggregation, the third party will have access to your account and your personal information, and you may be responsible for actions taken using your password.
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E. Contacting Us
If you have any questions about this privacy statement, Tulloch
Consulting Group’s information practices, or your dealings with Tulloch
Consulting Group, you can contact us at 1-800-797-2997.
